At ADS Digital we are able to provide a wide range of satellite and televisions installations throughout Esher. We provide expert advice and installation services for homes, businesses, as well as undertaking large commercial projects.
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A previous client based in Esher
What was the Problem
Mr Hill had a loose aerial in the back of his television, which caused an intermittent signal. As a result, he would find himself constantly losing picture and audio during his favourite TV shows, which made for an extremely unpleasant viewing experience.
What was the Solution
Mr Hill knew that he couldn’t put up with an intermittent signal, so he decided to call our team and we booked him in for a next day slot. When the engineer arrived, Mr Hill explained exactly what the problem was and to cover all bases the engineer checked the signal from the socket on the wall as well as the aerial in the back of the television – he wanted to be 100% certain what was causing the problem. It turned out that the connection on the end of the aerial cable was faulty and needed to be changed. The whole process was extremely smooth and took place in the allotted timeframe, so Mr Hill didn’t have to worry about spending hours of his day sat at home with an engineer.
What was the Result
We were able to get everything fixed there and then. The engineer changed the connection on the end of the faulty wire and ensured that it was plugged into all of the correct ports. Once he had done this he checked the television points as well to ensure that there were no further errors so Mr Hill could enjoy television without any further signal issues.
“I was extremely please with the way that the situation was handled. The engineers were thorough and professional, which made me a very satisfied customer”
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