At ADS Digital we are able to provide a wide range of satellite and televisions installations throughout Henley. We provide expert advice and installation services for homes, businesses, as well as undertaking large commercial projects.
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A previous client based in Henley
Mr R Packer-Fishman
What was the Problem
Mr Packer-Fishman was experience extreme technical difficulties with his television and audio systems. Every time he tried to switch anything on he would either be presented with static sound or extremely pixelated images, needless to say that he couldn’t use his equipment to a appropriate standard.
What was the Solution
Mr Packer-Fishman decided to give ADS a call and as he wasn’t sure what the issue was we sent an engineer out to him within 48 hours to complete a full evaluation of the environment. There really could be countless different issues that could have caused the problems that Mr Packer-Fishman was experiencing so the best option was to get a professional technician to take a closer look so that we could get to the bottom of it.
After conducting tests on both Mr Packer-Fishman’s systems and his caballing structure our engineers were able to establish what the problem was and fix it. We didn’t complicate the Mr Packer-Fishman with unnecessary jargon and explained to him in plain English what the problem was.
What was the Result
Since our engineers made the necessary changes to Mr Packer-Fishman’s environment and systems they have been working like a dream. There have been no reports of any further issues and Mr Packer-Fishman has been extremely impressed with the level of service he received. He mentioned that he didn’t care for the particulars as long as his system was working as normal, so was happy to find that our engineers didn’t eat up time by explaining overly complex technical processes.
“What a great company. No long processes and unnecessary conversations. Just straight to the point!”
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