At ADS Digital we are able to provide a wide range of satellite and televisions installations throughout Stevenage. We provide expert advice and installation services for homes, businesses, as well as undertaking large commercial projects.
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A previous client based in Stevenage
What was the Problem
Zena was experiencing some serious problems with her television signal. She would often find that signal strength would be extremely poor and more often than not she would have no picture on her television system at all. She was concerned that her TV was the problem and was worried about having to find the money for a new one.
What was the Solution
Zena spoke to ADS and we advised her over the phone that the issue was probably being caused by a faulty TV aerial rather than the TV itself. We sent a specialist engineer to her house the same day and he was able to carry out a more comprehensive assessment of the environment. Ultimately the engineer established that Zena’s aerial was indeed faulty and if this were replaced she would go back to enjoying an uninterrupted viewing experience once again. The engineer came well prepared with an aerial in his van, which meant that the job was completed there and then.
What was the Result
Since the new aerial was installed Zena’s television signal has improved tenfold and she now receives an extremely crisp image. There is no reason that Zena should experience any further signal issues, but the aerial came with a warranty, so she is covered in the unlikely circumstance that a similar issue may occur again.
“The engineer was extremely polite and I am over the moon that my TV is now up and running to a good standard again”
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