At ADS Digital we are able to provide a wide range of satellite and televisions installations throughout Twickenham. We provide expert advice and installation services for homes, businesses, as well as undertaking large commercial projects.
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A previous client based in Twickenham
What was the Problem
Over the past year we had to endure extremely harsh weather conditions and as a result my aerial took a real battering. After the winter months had passed I was struggling to achieve the same signal strength and quality that I had previously enjoyed. Whenever I was watching television I would experience poor picture quality and more often than not I couldn’t even gain access to many of the major channels. Ultimately it was impossible to watch television and frankly it was driving me crazy! No matter how much I retuned the television it just wouldn’t work properly. I eventually decided to seek help because I couldn’t deal with this poor reception any longer.
What was the Solution
I searched online for local companies and came across ADS Digital. I spoke to the lady in the office, who advised that my dish may have been knocked out of alignment. This made sense to me and confirmed my own suspicions, however I didn’t have the necessary expertise or equipment to get onto the roof and complete the job myself, so I felt the best option was to let the professionals do what they do best. I booked an appointment for the following morning.
What was the Result
David and James – the engineers – arrived at my house at eight on the dot. I had a lot to do that day so I was happy to see that they arrived on time and ready to do the job. They asked me where the dish was situated and I explained the issue in detail. They immediately got out their ladders and explained what they needed to do. I was very impressed with their health and safety standards, especially when climbing on my roof to get to the chimney. They had all of the equipment at hand and managed to realign the dish straight away. Once the dish had been realigned they came into my home, turned the television on and just as I had hoped, my signal strength was restored to what it once was. I haven’t had any issues since, and have a 12 month guarantee on all the work that was carried out, so if I have any issues in the future I know that ADS Digital we’ll be here as soon as possible to help. I’ll definitely recommend them to my friends and family.
“Very happy with the service and will recommend ADS Digital to friends and family in the future”
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