Reactive Maintenance Services
At ADS Digital we offer two types of facilities service. A reactive maintenance service and annual maintenance contract.
Our reactive service is contract free and offers our full range of facilities services for a one-off payment for investigation and remedial works if required. Popular with electrical contractors, private landlords, property management and facilities companies.
As an emergency service, this guarantees a 48-hour response time to reported faults and enables our clients to keep any disruption to a minimum.
A service you can trust
In our experience, being able to offer our clients skilled engineers that have years of systems experience is crucial.
All TV, audio-visual, CCTV and security systems are all bespoke and set up differently. This is why, when problems occur you need a service that you can rely on. Our reputation to date is built on our outstanding customer service.
The reactive maintenance service is great for newer systems or systems that have just ended the initial warranty period.
We understand the importance of offering our clients a rapid response to any problems that may arise and have the potential to disrupt the smooth functioning of your site. Our service offers:
- ADS Digital guarantee a 48-hour call out response, helping clients to minimise the length of disruption to service being provided.
- Upon arrival, our engineers will carry out a full diagnostic and report back to the client with a summary of their findings including photographs along with how we plan to rectify the issue for a set cost.
- All efforts are made to fix a fault on the same day as our vehicles are always well stocked. Some of our clients set a maximum spend which further decreases time and administration costs.
If you have any further questions about our reactive maintenance service or any other facilities service, call us today.
This is the third time I have used ADS and as usual, they did not disappoint. I have recently moved house and the team have installed and set me up with an intricate AV system over 10 + rooms. They have fully integrated Sky, Freeview, DVD, CCTV and SONOS. They took the time to give me a full explanation of how everything works and answered any questions I had.
They also hung TVs across various rooms including a huge TV in a cinema room. This work was completed over a number of visits and by a number of different engineers, each time they were punctual, polite, neat and professional. Would highly recommend to anyone. Will 100% use them again in the future.